EPICON · IT Infrastructure & Cybersecurity, Sofia

Infrastructure that holds.
Security in every step.

We design, integrate, and defend the systems Bulgarian businesses run on — from the network layer to the boardroom, with a team that answers the phone.

Technologies our team works with
Cisco Dell Technologies HP Lenovo Atlassian KnowBe4 Rapid7 Delinea Unify
What we do

Three disciplines. One accountable partner.

Most IT vendors specialise in one lane. EPICON runs all three together, so nothing falls into the gap between “who built it” and “who’s watching it.”

01 / BUILD

System Integration

Connecting systems and automating workflows for seamless IT operations.

02 / RUN

System Administration

Comprehensive management, monitoring, and maintenance for reliable uptime.

Network Administration

Reliable, scalable network infrastructure for businesses of any size.

03 / PROTECT

Information Security

Modern cybersecurity standards to keep your data and networks secure.

Virtual CISO

Strategic security leadership, without a full-time executive salary.

Need something that doesn’t fit a category?

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Project experience

Selected projects and technical experience

Selected engagements from the professional experience behind EPICON, showing the technical role, project tasks and technologies involved.

Splitting a company into independent B2C and B2B entities

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Technical lead

Technical leadership of the IT work involved in separating a company into two independent entities, serving B2C and B2B business activities.

B2C / B2B

Migrations across on-premises, hybrid and cloud environments

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Technical lead

Technical leadership of migrations from on-premises to hybrid environments, from hybrid to cloud-only infrastructure, and directly from on-premises to cloud environments.

Microsoft 365Microsoft EntraEnterprise SSO

Project tasks and related experience

  • Technical leadership of on-premises-to-hybrid migrations.
  • Technical leadership of hybrid-to-cloud migrations.
  • Technical leadership of direct on-premises-to-cloud migrations.
  • Related experience: setup, configuration and troubleshooting of Microsoft 365 and Entra.
  • Related experience: Enterprise SSO configuration for business-critical applications.

Moving device management from SCCM to Intune

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Implementation and migration

Project work covering the migration of applications, on-premise group policies and configuration baselines to Intune, alongside Windows update management and Autopilot troubleshooting.

Microsoft IntuneSCCMWindows AutopilotWUfB

Project tasks and related experience

  • Migration of applications and configuration baselines from SCCM to Intune.
  • Migration of on-premise group policies and configuration of Windows Update for Business.
  • Autopilot troubleshooting, third-party application patching and SCCM decommissioning.

Jira cloud migrations and moving documentation to Confluence

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Technical leadership, implementation and migration

Selected engagements include Jira Service Desk and Jira Core migrations to cloud services, ITSM platform implementation and a separate documentation migration from OneNote to Confluence.

Jira Service ManagementJira Work ManagementConfluenceITSM

Project tasks and related experience

  • Design, setup and migration of on-premise Jira Service Desk and Jira Core to cloud services.
  • Technical leadership of Jira Service Management implementation.
  • Technical leadership of a documentation and collaboration migration from OneNote to Confluence.

SIEM implementation and vulnerability management

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Technical leadership and implementation

Technical leadership and implementation of SIEM solutions, alongside separate engagements in vulnerability management using Rapid7 VM and Tenable.

WazuhRapid7 IDRLogSentinelSplunkRapid7 VMTenable

Project tasks and related experience

  • Technical leadership of SIEM deployments with LogSentinel and Rapid7 IDR.
  • Design, implementation and configuration of Wazuh; configuration of Splunk SIEM.
  • Implementation and configuration of Rapid7 VM; vulnerability management with Tenable.

Building network infrastructure and connectivity

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Design and implementation

Design and implementation of new network connectivity, covering SD-WAN, corporate Wi-Fi, VPN access and proxy solutions.

SD-WANWi-FiVPNProxyFirewalls

Project tasks and related experience

  • Design and configuration of network infrastructure and SD-WAN connectivity.
  • Deployment and configuration of corporate Wi-Fi networks.
  • Configuration of VPN connectivity, proxy solutions and firewalls.
  • Troubleshooting network connectivity issues.
Project experience

How we work

A process built for handoff, not just delivery.

Every engagement ends with your team able to run what we built — with documentation, monitoring, and a support line already in place.

01

Discovery

We map your current systems, data flows, and risk exposure before proposing anything.

02

Design

An architecture and roadmap sized to your business — not the biggest vendor stack available.

03

Implement

Staged rollout with testing at each step, so production never takes the risk.

04

Operate

Monitoring, runbooks, and a support desk your team can actually reach.

About EPICON

A Bulgarian IT partner, built around one accountable team.

EPICON provides advanced technology solutions for businesses in Bulgaria and beyond. Our mission is straightforward: help organisations reach security, stability, and scalability through system integration, IT administration, and cybersecurity delivered by one team — not three vendors pointing fingers at each other.

  • Bulgarian-based team, on-site and remote coverage
  • Vendor-neutral recommendations across our partner stack
  • One point of contact from design through day-two operations
fig.01 — integration map
EPICON · KNOWBE4 RESOURCES

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Support & contact

Need help? Raise it — we’ll take it from there.

Submit a ticket through our service desk and our team will respond shortly, or reach us directly by phone or email.

LocationSofia, Bulgaria